Privacy Policy & SMS Terms

Personal information we collect

We may collect information you provide directly, including:

• Name, organization, email address, and phone number.
• Project details, service interests, locations, timelines, and communications.
• Your SMS opt-in choice and records related to consent, opt-out, or support requests.
• Appointment information you submit through our booking provider.

We may also receive limited technical information automatically, such as device and browser type, IP address, pages visited, referring page, and general usage data.

How we use information

We may use personal information to:

• Respond to inquiries and provide requested consultations or services.
• Communicate about projects, appointments, service updates, and support.
• Send text messages only when you have provided the applicable consent.
• Operate, maintain, secure, and improve our website and business processes.
• Maintain records, prevent misuse, and comply with legal obligations.

How information is shared

We do not sell personal information. We may share information with service providers that support functions such as website hosting, appointment scheduling, communications, analytics, security, and professional services. Those providers receive only the information reasonably needed to perform services for us. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transaction.

No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.

Mobile information may be provided to messaging vendors solely to deliver and support messages requested by you. Text-message originator opt-in data and consent will not be shared except as necessary to provide the messaging service or as required by law.

Text Messaging

SMS Terms of Service

If you consent to receive conversational and informational SMS from JC Enterprise Protection Group, you agree to receive text messages from us about your inquiry, consultation, appointment, project, requested services, and related support.

• Consent is optional and is not a condition of purchase.
• Messaging frequency may vary.
• Message and data rates may apply.
• Reply STOP to opt out at any time.
• Reply HELP for support, or contact us using the information below.

After an opt-out request, we may send one final message confirming your request. Carriers are not liable for delayed or undelivered messages.

Cookies and website technologies

Our website and service providers may use cookies or similar technologies needed for site operation, security, performance measurement, and user experience. You can control cookies through your browser settings, although some website functions may be affected.

Retention and security

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including business, legal, accounting, and security needs. We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage method can be guaranteed completely secure.

Your choices and requests

You may ask to access, correct, or delete personal information we maintain about you, subject to applicable law. You may also withdraw SMS consent by replying STOP. We do not knowingly collect personal information from children under 13.

Updates to this policy

We may update this policy as our practices or legal requirements change. The updated version will appear on this page with a revised effective date.